RECOVER WHAT
YOU ARE OWED
Outstanding patient balances drain your practice quietly. Our AI voice agent calls patients on your behalf, around the clock, and collects payments without tying up your front desk.
Staff Time Wasted
Front desk spends hours chasing unpaid balances that could be automated.
Revenue Slipping Away
Accounts left uncollected for 90+ days rarely get recovered at full value.
Patient Relationships at Risk
Aggressive or inconsistent follow-up erodes the patient trust you have built.
AUTOMATED COLLECTIONS
THAT FEEL HUMAN
The AI dials patients with outstanding balances, conducts a natural, polite conversation, and guides them through paying securely over the phone. Your team is only notified once a payment is confirmed.
- Automated outbound calls to patients with outstanding balances
- Natural conversation that maintains patient trust and relationships
- Secure payment collection over the phone
- Full call logs and payment confirmation sent to your system
- Configurable rules for different balance thresholds and timing
DID YOU KNOW?
Dental practices write off 5 to 10% of annual revenue
due to uncollected patient balances. That is preventable.
FROM OVERDUE TO PAID
Balance Identified
Your system flags an outstanding balance.
AI Calls the Patient
The agent places a polite, natural-sounding call.
Payment Collected
Patient pays securely over the phone.
Record Updated
Confirmation and transcript sent to your system.
SEE IT WORKING
This is not a concept. It is a running system that dental practices use today to recover revenue they were writing off.
Upload your patient list.
The AI does the rest.
Name your campaign, download the Excel template, fill in your patients and what they owe, upload the CSV, and hit launch. That is the entire setup. No scripting, no dialling, no scheduling. Your team spends two minutes and walks away while the system goes to work.
- Pre-built Excel template — no formatting guesswork
- Campaign name and patient list uploaded in one step
- Calls begin automatically after launch
- Run multiple campaigns simultaneously for different balance tiers
Verified. Reminded. Paid.
Without a single staff call.
The AI calls each patient, confirms their identity, and sends a payment link directly to their email. Patients who pay are marked as collected. Patients who do not are logged with a full transcript so your team can decide how to follow up. The dashboard updates in real time as calls complete.
- AI verifies patient identity before discussing any balance
- Payment link sent by email immediately after the call
- Live status per patient — Paid, Link Sent, or Failed
- Full call transcript available for every interaction
Full visibility.
Across every campaign.
Call History keeps a permanent record of every campaign your practice has ever run. Who was called, when, for how long, whether they paid, and the complete transcript of what was said. Nothing falls through the cracks. Nothing is left to memory or a spreadsheet someone has to maintain manually.
- Every campaign archived with full results
- Per-patient call timestamps and exact duration
- Payment status — Received, Not Collected, or Link Sent
- One-click transcript access for any call in any campaign
What Clinic Owners Are Saying
Join dental clinics recovering more revenue with Talknology
“We were quietly writing off around 8% of revenue every year. After three months with Talknology the collection rate improved noticeably and my front desk is no longer spending hours on follow-up calls. It just handles itself.”
“Our biggest concern was that patients would react badly to an AI calling about a balance. That has not happened. The calls sound natural, patients respond well, and our recovery rate on overdue accounts has improved. No complaints at all.”
“We had a billing coordinator manually following up on balances and it consumed too much of her day. Talknology handles the routine outreach automatically. She works the complex cases. The AI works everything else. A much better split.”
Frequently Asked Questions
Everything you need to know about Talknology.
Can't find the answer? Chat with us.
Yes. Once a balance is flagged in your system, the agent can be configured to place the call automatically or on a schedule your team sets. No manual dialling required.
The agent is designed to acknowledge concerns, note the dispute, and log the call for your team to follow up. It does not argue or pressure patients, which preserves the relationship.
Yes. Payments are processed through Stripe, which is PCI-compliant. Call recordings and transcripts are stored behind enterprise-grade encryption and access controls.
Absolutely. During onboarding you configure thresholds, call timing, frequency, and any accounts that should be excluded. The agent follows those rules precisely.
Onboarding takes around 10 minutes. You connect your billing system and Stripe, set your collection rules, and the agent is ready to start calling. Our team assists with any custom configuration.
Every call produces a transcript and outcome record in your system. You see exactly who was called, what was said, and whether a payment was collected.
Still have a question?
Simple, Transparent Pricing
Simple pricing with no hidden fees. Try Starter free for 14 days, cancel anytime.
Starter
Perfect for small practices and single-location businesses ready to stop missing calls.
Start Free TrialGrowth
For growing businesses ready to automate collections, bookings, and after-hours at scale.
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Unlimited scale with white-glove onboarding and dedicated support for multi-location groups.
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