Dental Payment Collections

RECOVER WHAT
YOU ARE OWED

Outstanding patient balances drain your practice quietly. Our AI voice agent calls patients on your behalf, around the clock, and collects payments without tying up your front desk.

Staff Time Wasted

Front desk spends hours chasing unpaid balances that could be automated.

Revenue Slipping Away

Accounts left uncollected for 90+ days rarely get recovered at full value.

Patient Relationships at Risk

Aggressive or inconsistent follow-up erodes the patient trust you have built.

How It Works

AUTOMATED COLLECTIONS
THAT FEEL HUMAN

The AI dials patients with outstanding balances, conducts a natural, polite conversation, and guides them through paying securely over the phone. Your team is only notified once a payment is confirmed.

  • Automated outbound calls to patients with outstanding balances
  • Natural conversation that maintains patient trust and relationships
  • Secure payment collection over the phone
  • Full call logs and payment confirmation sent to your system
  • Configurable rules for different balance thresholds and timing
3x
More collections than manual follow-up
24/7
Outbound calling, no staff required
0
Front desk hours consumed
$$$
Recovered balances added to revenue

DID YOU KNOW?

Dental practices write off 5 to 10% of annual revenue
due to uncollected patient balances. That is preventable.

FROM OVERDUE TO PAID

1

Balance Identified

Your system flags an outstanding balance.

2

AI Calls the Patient

The agent places a polite, natural-sounding call.

3

Payment Collected

Patient pays securely over the phone.

4

Record Updated

Confirmation and transcript sent to your system.

What Clinic Owners Are Saying

Join dental clinics recovering more revenue with Talknology

We were quietly writing off around 8% of revenue every year. After three months with Talknology the collection rate improved noticeably and my front desk is no longer spending hours on follow-up calls. It just handles itself.

DP

Dr. Patricia Renaud

Practice Owner

Lakeview Family Dentistry

Our biggest concern was that patients would react badly to an AI calling about a balance. That has not happened. The calls sound natural, patients respond well, and our recovery rate on overdue accounts has improved. No complaints at all.

DN

Derek Nguyen

Practice Administrator

Westside Dental Partners

We had a billing coordinator manually following up on balances and it consumed too much of her day. Talknology handles the routine outreach automatically. She works the complex cases. The AI works everything else. A much better split.

DC

Dr. Carolyn Hayes

General Dentist

Hillcrest Dental Studio

Knowledge Base

Frequently Asked Questions

Everything you need to know about Talknology Voice Bot, AI ClaimGen, SmartCare AI, and the upcoming Talknology Billing system. Can't find the answer? Chat with us.

Yes. Once a balance is flagged in your system, the agent can be configured to place the call automatically or on a schedule your team sets. No manual dialling required.

The agent is designed to acknowledge concerns, note the dispute, and log the call for your team to follow up. It does not argue or pressure patients, which preserves the relationship.

Yes. Payments are processed through Stripe, which is PCI-compliant. Call recordings and transcripts are stored behind enterprise-grade encryption and access controls.

Absolutely. During onboarding you configure thresholds, call timing, frequency, and any accounts that should be excluded. The agent follows those rules precisely.

Onboarding takes around 10 minutes. You connect your billing system and Stripe, set your collection rules, and the agent is ready to start calling. Our team assists with any custom configuration.

Every call produces a transcript and outcome record in your system. You see exactly who was called, what was said, and whether a payment was collected.

Still have questions?

Our team is here to help. Get in touch and we'll respond within 24 hours.

Voice Bot Pricing

Simple, Transparent Pricing

Start free for 14 days. No credit card required. Scale as your call volume grows.

Starter

$99/month

Perfect for small practices and single-location businesses ready to stop missing calls.

Start Free Trial
Up to 400 AI-handled calls/month
1 voice agent
Calendar & phone integration
Call recordings & transcripts
24/7 availability
Email support
Most Popular

Growth

$199/month

For growing businesses ready to automate collections, bookings, and after-hours at scale.

Start Free Trial
Up to 1,500 AI-handled calls/month
3 voice agents
Advanced CRM & PMS integration
Payment collection workflows
Custom voice & scripting
Multi-language support
Priority support
API access

Enterprise

Custom

Unlimited scale with white-glove onboarding and dedicated support for multi-location groups.

Unlimited AI-handled calls
Unlimited voice agents
White-glove onboarding
Dedicated account manager
Custom integrations & SLAs
HIPAA-aligned data handling
Priority feature requests

All plans include a 14-day free trial. No credit card required. View FAQ

STOP WRITING OFF REVENUE

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