YOUR PRACTICE
NEVER CLOSES
When your doors close, every call is still answered. Appointment requests, refill submissions, and caller intent are logged and ready for your team when the office opens.
FOUR THINGS. DONE RIGHT.
No overpromising. The after-hours agent does exactly these four things with precision and logs everything for your team.
Appointment Scheduling
Patients can request appointments any time of day or night. Every request is logged and organised so your team can review and confirm them when the office opens.
Medicine Refill Requests
Patients can submit medication refill requests after hours. Each request is captured, logged, and ready for provider review in the morning with the full caller context.
Call Transcription
Every after-hours call is fully transcribed and stored so your team starts the day with a clear, searchable record of what each patient needed, in their own words.
Intent Capture
The AI identifies and categorises the reason for every call so your team can prioritise follow-up with full context, not just a voicemail they have to interpret.
SEE IT WORKING
Real platform. Real patient requests. Captured and organised while your clinic slept.
Every overnight call,
organised for your team
The dashboard shows every after-hours call at a glance — who called, when, and why. Calls are automatically categorised by intent so your team can filter, prioritise, and act without digging through a voicemail inbox.
- Total, unread, and read call counts at a glance
- Intent badges: Doctor Appointment, Medication Refill, and more
- Filter by intent type or read status in one click
- Caller name, phone number, and timestamp on every record
Every word captured,
every detail logged
Expand any call and your team sees the full conversation exactly as it happened. Patient details collected by the AI, the complete back-and-forth, and the specific request. Nothing is paraphrased or guessed at. The transcript is the record.
- Patient name, date of birth, and assigned doctor captured automatically
- Complete AI-to-patient conversation stored verbatim
- Medication name and specific request details logged
- Searchable and reviewable by any team member with access
YOUR TEAM STARTS EVERY MORNING INFORMED
Instead of a voicemail inbox to sift through, your team gets organised transcripts, logged requests, and categorised intent from every call that came in overnight.
A TYPICAL NIGHT
Patient calls requesting an appointment for next week
Request logged, ready for team in the morning
Patient asks about a medication refill
Refill request captured and queued for provider
Patient calls with a general inquiry
Intent categorised, full transcript stored
Patient requests an appointment
Logged alongside earlier request
Your team arrives
Four organised records waiting, zero voicemails to guess at
What Clinic Owners Are Saying
Join dental clinics that start every morning fully informed
“Before this, our front desk arrived every morning and spent 30 minutes sorting through voicemails. Now they get here and everything is logged, categorised, and ready to act on. That time back every single morning adds up fast.”
“A patient called just before midnight asking to book an appointment. She got a real response, her request was logged, and we called her back first thing in the morning. She told us it was the best experience she had ever had with a dental office.”
“The transcriptions are accurate and the intent categorisation is genuinely useful. My team knows exactly what each caller needed before they even pick up the phone to follow up. It changed how we start the day.”
Frequently Asked Questions
Everything you need to know about Talknology.
Can't find the answer? Chat with us.
It answers every call after hours, takes appointment scheduling requests, logs medicine refill requests, transcribes each call, and captures the caller's intent. Your team gets a clean summary to act on when the office opens.
It takes and logs the request. Your team reviews the logged requests when the office opens and confirms appointments. This keeps your schedule under your control.
Yes. Every call is transcribed and stored behind enterprise-grade encryption and role-based access controls. We provide practice-ready business associate agreements and align with the security standards dental groups expect.
The agent identifies the caller's intent and logs it with urgency markers based on the language used. Your team can see these flagged records first thing in the morning to prioritise follow-up.
About 10 minutes. Complete the practice intake form, connect your calendar, and deploy. Our team handles any custom configurations needed.
Still have a question?
Simple, Transparent Pricing
Simple pricing with no hidden fees. Try Starter free for 14 days, cancel anytime.
Starter
Perfect for small practices and single-location businesses ready to stop missing calls.
Start Free TrialGrowth
For growing businesses ready to automate collections, bookings, and after-hours at scale.
Get StartedEnterprise
Unlimited scale with white-glove onboarding and dedicated support for multi-location groups.
Starter includes a 14-day free trial. Cancel anytime. View FAQ